FAQ-Zhuhai Bentsai Electronics Co.,Ltd.

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Q: Can the machine print while charging?

A: The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
Q: If the firmware version of the product needs to be upgraded, do you need to send it back to the original factory for upgrading?

A: The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
Q: Can the machine print while charging?

A: The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
Q: Can water-based sprayers be used on drowning machines?

A: The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;
Q: What should I do if the inking volume of the nozzle decreases or does not discharge due to long-term storage?

A: The following actions can be performed to try to solve this problem: 1. Take out the ink cartridge, shake it vigorously, and confirm whether there is still ink. If there is no ink, replace the ink cartridge;

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